PM: General Product QuestionsAbout Precious Moments ...
What is a Chapel Exclusive figurine?
Each year, new Precious Moments figurines are produced and some are limited to distribution for special occasions or to members of collectors clubs. One special group of figurines is called Chapel Exclusive figurines. These figurines are only available at the Precious Moments Chapel in Carthage, Missouri, on this website or through our Mail Order Division.
What is a Limited Edition figurine?
Each year new Precious Moments figurines are produced and some are limited in production. Once those figurines are sold, the mold is retired and indefinitely withdrawn from production.
When was the Precious Moments Collection first introduced?
The Precious Moments Collection first premiered to retailers in October 1978 and was available in stores spring of 1979.
How many figurines were included in the first introduction?
The first collection introduced twenty-one figurines. This collection now bears the name “The Original 21.”
How many figurines are made each year?
Generally, 25 to 40 new figurines are produced each launch, four times per year. Some figurines may be suspended or retired. Once a figurine is retired, the mold is broken and it will never again be produced. A suspended figurine means the figurine is indefinitely withdrawn from production.
A piece in my Nativity Set is broken. Can I replace it? How?
Unfortunately, PMI (Precious Moments Incx) does not stock replacement parts for sets. They occasionally receive a partially damaged set as a return. Please contact Customer Service for availability. This can be done by calling 888-778-7275 or via email: CustomerService@PreciousMoments.com.